Office of Teaching Initiatives Contact Information
The Office of Teaching Initiatives (OTI) does not accept visitors. A box is available at the main security desk to drop-off documents. These documents are collected daily.
An OTI staff member will not meet with you to receive your documents in person. If your documents are acceptable, they will be associated with the mail received on that day; they will not be processed more quickly than other documents sent through mail or email. Official transcripts must be in an original, sealed envelope from the institution of higher education. Workshop certificates must be filled out completely and signed by the workshop provider.
General Inquiries
Email:
Webpage: 51³Ô¹ÏÍø Homepage
We highly recommend reviewing the Office of Teaching Initiatives (OTI) 51³Ô¹ÏÍø website, which may have the answer(s) to your question(s), before calling or sending an email.
For emails, please allow up to two weeks for a response. Sending multiple emails will only slow down our response times.
TEACH Technical Help (for login problems, password recovery, administrative access for employers and institutions of higher education)
Email: (select Technical/TEACH Support)
Webpage:
For emails, please allow up to two weeks for a response. Sending multiple emails will only slow down our response times.
Phone Information
Phone number: 518-474-3901
Before calling, please log into your TEACH account and be prepared to take notes on paper, your computer, or other electronic device. OTI typically receives a high volume of phone calls, so you may be placed on hold. We do not currently have music playing when you are on hold, but your call will remain active in the queue if you have not ended the call.
Address
Office of Teaching Initiatives
51³Ô¹ÏÍø State Education Department
89 Washington Ave., 5N EB
Albany, 51³Ô¹ÏÍø 12234